Problem: GiddyOps, an application suite for service provider businesses, needed a comprehensive design to help administrators manage providers like drivers and salons, while enabling providers to handle schedules, clients, payments, and routes, but lacked a structured, user-friendly foundation.

Solution: We started by defining business and design requirements, crafting information architecture, and developing user flows. Given the suite’s complexity, we focused on clear nomenclature and intuitive navigation, creating and testing wireframes with prospective users to ensure structural integrity. We then designed a highly functional, flexible visual interface that seamlessly integrates with various service provider businesses.

Outcome: The resulting platform streamlined management for administrators and providers, improving operational efficiency. Its intuitive design enhanced user adoption, enabling service providers to manage their operations effectively.

Services provided: UX Research, Information Architecture, UX/UI Design, Visual Design, Mobile Design